How can I place an order?
 

Orders can be placed online at www.tirelessint.com


What forms of payment do you accept?

MasterCard, Visa, Discover, American Express 

 

How does your Pre-Order works?

 

Pre-Orders are made to order goods, manufactured just for you, and these products will be made in a limited amount. After our Pre-order period, your order will be placed and 30% of the product cost will be paid in advance. Pre-orders typically take 3-4 weeks on average.

 

** cancellation is guaranteed till deadline, afterwords we charge 10% of cancellation fees.


How does your Pre-sale works? 

 

Pre-sale is the last part of a Pre-Order, therefore wether you participated, you will receive an e-mail w/ a link to process your 70% of payment

 

When will my order ship?
 

We do not offer same day shipping. Orders are processed for shipment within 1-3 business days after an order is placed (Excludes Pre-sale/Pre-order items). Courier transit time is in addition to the order processing time stated above. Orders placed on weekends and holidays will start processing on the next business day.

* NOTE:  Processing time applies to merchandise that is readily available. Kimonos and special releases are EXCLUDED from processing time mentioned above. Kimonos and special releases will ship within the estimated timeframe given in the details of the product description.

 

Where do you ship?

US Territories.

 

What shipping options do you offer?

We offer shipping via FedEx and USPS. All orders are shipped WITHOUT a signature required, which means, your shipping carrier of choice will deliver the package to your doorstep, whether or not you are present for the delivery.

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48 Contiguous States:
 

FedEx Ground/Home Ground:

Estimated transit time is 1-7 business days (excludes weekends and holidays) based on distance to destination (Alaska and Hawaii is estimated at 3-7 business days). This service does not provide a guaranteed delivery date. Tracking and insurance provided. Signature option is not available. Package will be left at door step whether or not you are present for delivery.
 

FedEx 2-Day:
 

After order has been processed and shipped, delivery is guaranteed in 2 days to most areas (excludes weekends and holidays). Rural destinations may require an extra day in transit.  Tracking and insurance provided. Signature option is not available. Package will be left at door step whether or not you are present for delivery.

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USPS Priority Mail:
 

Estimated transit time is 1-3 business days depending on destination. This service does not provide a guaranteed delivery date. Delivery confirmation number is provided when available. Carrier insurance is not provided.

 

HAWAII & ALASKA

USPS Priority Mail:
 

Estimated transit time is 3-7 business days, but does not provide a guaranteed delivery date. Delivery confirmation number is provided when available. Carrier insurance is not provided.

GUAM, PUERTO RICO, US VIRGIN ISLANDS, APO/FPO MILITARY ADDRESSES

USPS Priority Mail:
 

Estimated transit time is 7-10 business days, but does not provide a guaranteed delivery date. Delivery confirmation number is provided when available. Carrier insurance is not provided.

 

Can I combine multiple orders to ship together?

 

Due to prevent processing delays, we unfortunately cannot combine multiple orders to ship together. Once an order is placed, changes cannot be made.

 

What happens if I did not receive my order?

 

If for some reason, you did not receive your order, please contact us via email at tirelessintl@gmail.com Customers will be responsible for return shipping costs for all refused and undeliverable packages, as well as, packages sent to an incorrect address.